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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Simran Gill Tirado

March 25, 2026

5  out of  5
rating by Simran Gill Tirado
"Worked with Bob and it was seamless. He was patient, knowledgeable and fast. Thank you Bob fo helping me save on my home and auto insurance."
We responded:
"Sim!!! Thank you so much, you’re the best, Bob was singing your praises!!"
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Tanner Haupt

March 18, 2026

5  out of  5
rating by Tanner Haupt
"This office is very friendly and always helpful with anything I need. I highly recommend Bob as an agent. He made my onboarding process easy and stress-free."
We responded:
"You rock Tanner, thank for name dropping Bob, he works hard to make sure y’all have all the options to be fully protected. Cheers and have a great weekend! "
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Polly Paquette

March 11, 2026

5  out of  5
rating by Polly Paquette
"Moved to Texas and needed to change everything and added a policy. Emily was fantastic and so patient. Definitely felt welcomed and well taken care of with the anxiety of a big move."
We responded:
"Thank you Polly, for your business and the gracious review. Welcome to Texas and our part of the Farm!!"
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Donnie Truong

February 27, 2026

5  out of  5
rating by Donnie Truong
"Iliana at State Farm is incredible! She is professional, always on time, and very thorough. She made switching our auto insurance easy and saved us $3600 in the process. I highly recommend her for anyone looking for better coverage and great rates!"
We responded:
"Thank you Donnie!! We appreciate your business and your trust! Have a great weekend!!"
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Mike Green

February 24, 2026

5  out of  5
rating by Mike Green
"Bob was a huge help, the process was smooth and to the point. I enjoyed doing business with him and would highly recommend his service."
We responded:
"Thank you for the kind review Mike, we appreciate your business!!"
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Praveen Javvaji

February 23, 2026

5  out of  5
rating by Praveen Javvaji
"About six months ago, I started exploring alternative auto insurance options and contacted State Farm. Unfortunately, they couldn't meet my requirements at the time, but they promised to follow up in the future. I didn't think I'd ever hear from them again, but Emily surprised me with a call. She asked about my current policy, offered me a better one, and explained everything clearly. The best part? My premium was reduced by 20%! Emily helped me get all the possible discounts, and I'm thrilled with the service she provided."
We responded:
"Wow! This is an amazing testimonial, thank you, Praveen, for sharing this. I appreciate your trust. "
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Barnes A.

February 21, 2026

5  out of  5
rating by Barnes A.
"Thank you Iliana for helping us. Great service and very friendly! 5 stars!"
We responded:
"Thank you Mr. Barnes, we appreciate your business!!"
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Buffalo Customs

February 17, 2026

5  out of  5
rating by Buffalo Customs
"We love our local State Farm agency!"
We responded:
"Thank you so much!! We are here to help!!"
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Devyn Fisher

February 12, 2026

5  out of  5
rating by Devyn Fisher
"Bob provided a great comprehensive experience setting up my insurance through State Farm. He was personable, efficient, & most importantly knowledgeable during the entirety of the process. He was able to preempt my needs & minimized the work necessary on my end so that I had almost nothing to worry about by the end of a short phone call that respected my time & wishes. He’s an asset to the team & I’d highly recommend him to anyone interested in switching to State Farm through Austin Riley."
We responded:
"This is an amazing testimonial, thank you so much for the kind words! We are here to help make all of your insurance needs SIMPLE!"
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Brandon Gladney

February 4, 2026

5  out of  5
rating by Brandon Gladney
"Emily from Austin riley state farm has been a great help"
We responded:
"Thank you Brandon! We look forward to your next visit!"
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DjVader

January 27, 2026

5  out of  5
rating by DjVader
"Emily has been extremely helpful since I began my policy with State Farm. I definitely will be recommending to family and friends!"
We responded:
"This is awesome, thank you so much for the review! We appreciate your trust in any and all things Insurance and Financial Services!"
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Milanna Rodriguez

January 21, 2026

5  out of  5
rating by Milanna Rodriguez
"Verry helpful and explained everything to me where I had no issues understanding all the information she was telling about my coverage. I'm so happy to be back with then."
We responded:
"Thank you so much Milanna, welcome back to The Farm!! Our goal is to guide all of our customers through the in’s out’s of coverage with us vs. our competitors!"
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M Hurtado

January 5, 2026

5  out of  5
rating by M Hurtado
"Switching my insurance to State Farm was quick and easy. Bob provided outstanding customer service—he explained all the coverage options thoroughly and helped me compare rates without any pressure. His professionalism and understanding made the process stress-free. I’m very happy with my decision to switch to State Farm and highly recommend Bob for anyone considering a change!"
We responded:
"Thank you so much for your trust! We are here to give y’all options, not to hard sell you on coverage you don’t think you need! We appreciate your business!"
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Angela Bogan

December 30, 2025

5  out of  5
rating by Angela Bogan
"It was a pleasure working with Mr. Williams with State Farm. The follow up was great, as was the price of my car insurance needs. I highly recommend Riley State Farm in San Antonio."
We responded:
"Thank you so much Angela!! We missed you!"
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April Gonzalez

December 19, 2025

5  out of  5
rating by April Gonzalez
"Switching insurances to State Farm was fast and easy. Bob Williams really helped us out by reviewing the coverages and explaining them in a way for anyone who does not know insurance jargon to understand. He was very thorough and helpful in the process and even helped us save money! I highly recommend discussing coverage with Bob. Also Austin Riley has always been exceptional as well with assisting in our coverage and any concerns that pop up. The staff at this location has always be exceptional and provided great customer service."
We responded:
"Thank you so much for your trust April!! Keep posting all those band pics on FaceBook, I’m reliving my youth vicariously through you lol!!"
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Nathan Ripple

December 9, 2025

5  out of  5
rating by Nathan Ripple
"Iliana was an absolute treasure from beginning to end. She answered all my questions... including, "What is the air-speed velocity of an unladen swallow?" Sadly, I didn't write the answer down, but she did give me a great price on great insurance."
We responded:
"African or European?? 😜🪶Thank you for the kind review Nathan, Iliana cares deeply for making sure we give you and your family all the options to protect yourselves properly. We appreciate your trust and your business!"
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Brandy Staple

December 4, 2025

5  out of  5
rating by Brandy Staple
"Bob was extremely helpful and knowledgeable. I did not start my services yet, but he was most definitely very well informed."
We responded:
"Thank you for the great review Brandy! Our mission is to guide y’all through the process, we appreciate the opportunity to help!"
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Krys Anjel Martinez-Alfaro

December 2, 2025

5  out of  5
rating by Krys Anjel Martinez-Alfaro
"I actually had a very pleasant conversation with Bob, there at State Farm, and I was very impressed by this agent. He listened to every detail I explained and how frustrated and confused I after speaking with an agent. He wasn't just about making a sale, but took the time to see every discount and possible savings he found for me. When I explained my finances this month and even though he was offering a great deal with auto, life, and renters insurances, he kept my budget in mind. And all in all it is a very good deal and even though it's not an extreme amount of savings but even at saving the $50 extra a month would benefit me. So make sure that if you are looking for someone who's going to put your needs and concerns first and foremost, speak with Bob and he will do his best."
We responded:
"Wow! Thank you so much for this feedback Krys, we work hard to guide y’all through protecting what matters and providing the options State Farm has for you to get that protection in whatever way you need. We appreciate you! "
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Breyanna Iyanobor

December 1, 2025

5  out of  5
rating by Breyanna Iyanobor
"Bob is really pleasant and thorough. He really cares to find the best possible coverage and price for anyone he speaks to. Thank you!"
We responded:
"Thank you Breyanna!! Happy Holidays to you and your family, we appreciate you going through the process with us!"
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Fernanda Monsivais

November 19, 2025

5  out of  5
rating by Fernanda Monsivais
"Keisha (hope I’m spelling it right) she is amazing! Always making sure I get the best rates and amazing customer service! Thank you!"
We responded:
"Thank you Fernanda, we appreciate you and your family trusting us with your Insurance! We love Keshia and don’t know where we’d be without her!!"
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Matt Matthew

November 13, 2025

5  out of  5
rating by Matt Matthew
"Saved a good amount on my monthly payment coming from USAA. Hopefully the good rates last"
We responded:
"I really appreciate you trusting my agency with your Auto Insurance needs Matt! Emily said you qualified for all the discounts!"
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Cha'Queter West

November 13, 2025

5  out of  5
rating by Cha'Queter West
"Amazing!!!! Lliana walked me through the whole process of getting my family’s cars insured. She was kind and patient. Thank you so much!! We’re now in the State Farm family!!!"
We responded:
"You definitely are part of the Farm Fam now, thank you so much Cha’Queter! Hopefully you never have to use the Auto Insurance but we’re here for you if you do!!"
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Crystal Banda

November 7, 2025

5  out of  5
rating by Crystal Banda
"Emily was patient very informative and awesome to work with!! She made sure to do what she could to help me save money but also stay covered"
We responded:
"Thank you so much Crystal, we appreciate you guys and your trust. Please let us know if you ever need help with your coverage or have questions!"
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Jennifer Sinski

October 16, 2025

5  out of  5
rating by Jennifer Sinski
"This office is so helpful and great! They came recommended by a friend when I said I was looking to change insurance providers. Iliana answered every question and walked me through the process of getting State Farm for both my home and cars. She is kind, thoughtful and knowledgeable! After dealing with another insurance company and having a negative experience, this office made everything so easy for me and I truly already feel “like State Farm is there” for me."
We responded:
"We love Iliana over here, she cares deeply about making sure when life goes off the rails a bit, that you’re protected properly. Thank you so much for the kind review and your business Jennifer!!"
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JayJane Eisermann

October 16, 2025

5  out of  5
rating by JayJane Eisermann
"Austin and Keisha are the best. They are always available for any of my insurance related questions. I have been with State Farm for many years and trust them to take care of me."
We responded:
"Thank you Jane!! We love you guys and appreciate your trust! "