Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Bradley

Jeff Bradley

July 30, 2024

5  out of  5
rating by Jeff Bradley
"Keisha has always been very helpful. I would give her 6 stars if I could. She is omen of the many reasons I renew with statefarm every year. If you have a chance ask for her the next time you have insurance concerns and she will give you a great way forward."
We responded:
"Thanks Jeff, we agree, Keshia is the bomb!! Thank you for your business!"
Profile photo of Evelyn G

Evelyn G

July 24, 2024

5  out of  5
rating by Evelyn G
"Have had this company for about 8yrs or so and honestly they have never done me wrong. They’re always keeping me up to date on discounts and polices and what new ways to help me out. 10/10 would recommend!"
We responded:
"Thanks Eva!! We appreciate your trust!!"
Profile photo of J Ramirez

J Ramirez

July 24, 2024

5  out of  5
rating by J Ramirez
"Austin & Keshia have the most exceptional customer service! Feels like you’re calling a friend in time of need. Very grateful for all they do and always making sure we’re taken care of!"
We responded:
"Thank you so much J! You and your family have made what we do a pleasure, we appreciate your business!!"
Profile photo of Shayleen Sosa

Shayleen Sosa

July 22, 2024

5  out of  5
rating by Shayleen Sosa
"Markeisha Wilson is the best agent to work with!"
We responded:
"Shayleen, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found Markeisha to be professional and helpful. - Austin "
Profile photo of Lonnie Simmons

Lonnie Simmons

July 19, 2024

5  out of  5
rating by Lonnie Simmons
"Great agent and even better support team. We've been with him for 8 years now and have had all great experiences. This is a one stop shop as far as insurance goes. You need to talk to someone about, Home, Auto, Life, they've got you. They can save you money while also talking you through steps for peace of mind. It's worth a little of your time to make a call. We scheduled for 60 minutes, but took closer to 90."
We responded:
"Thank you Lonnie, I so appreciate you guys, especially these days with all the rate increases. I thought we were only talking for 10 minutes, time flies when you’re having fun though! 😂😜"
Profile photo of Antonio Briseno

Antonio Briseno

July 17, 2024

5  out of  5
rating by Antonio Briseno
"Austin was very informative and thorough, as expected that I have had the privilege of doing business with through many years."
We responded:
"Thank you much for this kind review, Antonio. The privilege is all ours to help you and your family!"
Profile photo of Andy Webster

Andy Webster

July 16, 2024

5  out of  5
rating by Andy Webster
"I have been with Austin Riley for over 5 years and they consistently have provided great service."
We responded:
"Andy, thank you for your loyal business and for taking the time to share this feedback from your experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Austin "
Profile photo of Laura Rodriguez

Laura Rodriguez

July 11, 2024

5  out of  5
rating by Laura Rodriguez
"Been with statefarm a couple of years. They are always so nice and professional, in particular Keisha. She is always looking for your best interest and follows up. Excellent communication and so trusting. Would highly recommend them. I have 4 cars, home and life insurance with them."
We responded:
"Thank you so much for your kind feedback, Laura! My team and I appreciate your recommendation. It was our pleasure helping with your insurance. Call us anytime! - Austin "
Profile photo of Rogelio Zambrano

Rogelio Zambrano

July 5, 2024

5  out of  5
rating by Rogelio Zambrano
"Been with Austin for years and the staff and Austin are great."
We responded:
"Thanks Roger, we appreciate you Kimberly!! Cheers and have a great weekend!!"
Profile photo of Shane Porter

Shane Porter

July 3, 2024

5  out of  5
rating by Shane Porter
"Look no further for comprehensive care and attention to detail than Austin Riley and his team. It is a pleasant experience to be around good, genuine people that are knowledgeable and helpful"
We responded:
"Thanks Dr. Shane!! We appreciate you up here!!"
Profile photo of Valentin piña

Valentin piña

June 10, 2024

5  out of  5
rating by Valentin piña
"State farm has treated it's customers with honesty and fairness, their main objective is customer satisfaction and extremely conscious on rates and will go the extra mile to give the best quote for their best policies, I have home and auto and when we had a Gail storm Austin Riley called to make sure my family was safe and if we needed help, when I brought my new Kia Telluride he provided the deal with the necessary paperwork and I drove home knowing I was covered."
We responded:
"Thank you Valentin, we appreciate you and your family so much!"
Profile photo of Jeanie Leland

Jeanie Leland

June 4, 2024

4  out of  5
rating by Jeanie Leland
"Always great customer service from Austin and Keshia! Keep up the good work!"
We responded:
"Jeanie, thank you so much for the kind review! My team and I will always be here for you. - Austin "
Profile photo of Bryan Lovato

Bryan Lovato

May 23, 2024

5  out of  5
rating by Bryan Lovato
"Austin is a pleasure to deal with and really knows his stuff! Thanks Austin!"
We responded:
"Bryan, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Austin"
Profile photo of Chelsea Crisler

Chelsea Crisler

May 15, 2024

5  out of  5
rating by Chelsea Crisler
"Austin R. with State Farm helped me better understand my policy. He went into details about all possible discounts I could take advantage of as well as explain each component of my coverage so I knew what I was paying for. I appreciate that!"
We responded:
"Thank you for the kind review Chelsea! It was great getting to have that discussion! We appreciate you so much!"
Profile photo of Veronica Medina

Veronica Medina

April 23, 2024

5  out of  5
rating by Veronica Medina
"Keisha is very helpful and very informative! She’s always willing to help and look for great discounts when needed!"
We responded:
"Thank you Veronica! Keshia is the best!!"
Profile photo of Amanda P

Amanda P

April 22, 2024

5  out of  5
rating by Amanda P
"The best experience I have had with an insurance agency! From start to finish Keshia was very helpful. It was painless to switch my insurance over. I appreciate her help and quick responses to all of my questions."
We responded:
"Thank you Amanda! We agree, Keshia is the best!! 😁"
Profile photo of Tina Farfan

Tina Farfan

April 18, 2024

5  out of  5
rating by Tina Farfan
"Great folks at this office! Always willing to help you out in whatever way they can. ❤️"
We responded:
"Thank you for the kind words Tina!! Talk to you soon!!"
Profile photo of W P

W P

April 17, 2024

5  out of  5
rating by W P
"I had the absolute best experience in joining Austin Riley's State Farm insurance firm. The agents are professional, knowledgeable and go the "extra mile" to find you the most affordable rates to cover your insurance needs."
We responded:
"Thanks WP, we appreciate you trusting us with your insurance needs! Cheers!!"
Profile photo of Sylvia Galvan

Sylvia Galvan

April 11, 2024

5  out of  5
rating by Sylvia Galvan
"We trust Austin Riley with our home and auto protections. This relationship has been very comfortable as he always has our best interest in mind and is always quick to respond with any concerns we may have. His office staff is very attentive and pleasant to work with. I would definitely recommend this State Farm agent to all my friends and family."
We responded:
"Thank you so much Sylvia!! Y’all are the best!!"
Profile photo of Lafayette Bruner

Lafayette Bruner

April 6, 2024

5  out of  5
rating by Lafayette Bruner
"I've been doing business with Austin for 5 years and I'm thoroughly pleased with the professionalism and attentiveness he and his team show with every interaction. I highly recommend choosing Austin for your insurance representative!"
We responded:
"Thank you for your trust Lafayette, we appreciate you!! "
Profile photo of Briahna Wells

Briahna Wells

March 25, 2024

5  out of  5
rating by Briahna Wells
"They have been consistent on time and helped me save so much money. They are always willing to answer any questions I have and make changes to my policies when needed."
We responded:
"Thank you so much Briahna! We appreciate you!! It was great getting to catch up!"
Profile photo of Janthanee K

Janthanee K

January 30, 2024

5  out of  5
rating by Janthanee K
"Recommended ! Always take a good care of me & my family without no hassle"
We responded:
"Thank you Jan!! Y'all are awesome, I'm coming by for lunch soon!!!"
Profile photo of Scott Curry

Scott Curry

January 4, 2024

5  out of  5
rating by Scott Curry
"Austin has a great team! They’re very professional and knowledgeable!"
We responded:
"Scott, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Austin"
Profile photo of Ashley Bentley

Ashley Bentley

December 29, 2023

5  out of  5
rating by Ashley Bentley
"Very responsive!"
We responded:
"Ashley, thank you for the kind feedback! - Austin"
Profile photo of Thomas Smogorzewski

Thomas Smogorzewski

December 8, 2023

5  out of  5
rating by Thomas Smogorzewski
"So I had the pleasure of working with Valyssa. As a veteran who never had to deal with insurance, she took the time to explain everything into detail and made my decision easy. I dreaded the process but with her help everything was crystal clear. Not only was she knowledgeable but it was one of the best “customer service” experiences I’ve had in a long time. I cannot say enough about my experience."
We responded:
"Thank you Thomas! I'll share the kind words with Valyssa, it'll make her day! Have a great week!"