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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Logan Moilanen

August 9, 2023

5  out of  5 rating by Logan Moilanen
"Austin Riley and his staff is super friendly. If you need an insurance argent, stop by this office. They go the extra mile for their clients and make sure you get the best rates."


August 9, 2023

5  out of  5 rating by Lori
"Can't say enough good things about Austin from State Farm. I will recommend him to all of my family and friends. Keep up the good work Austin!"

craig moreno

August 9, 2023

5  out of  5 rating by craig moreno
"I’m a roofing company in San Antonio, and I came across Austin from State Farm. He is knowledgeable and answered all of our questions to get us the best possible rates. He is one of the friendliest, down-to-earth insurance agents I have ever met. I would highly recommend Austin!"

Felicia Simms

July 26, 2023

5  out of  5 rating by Felicia Simms
"Zhenya Is always very helpful and great job to entire staff J has the best crew! I have been with this company for many years and they handle my renters insurance life and car."

Melody Cook

May 10, 2023

5  out of  5 rating by Melody Cook
"Great customer service the team, Both Jonathan and Austin made us feel like family and keep going above and beyond 😀 👍 😊"

Cara Lawler

April 30, 2023

5  out of  5 rating by Cara Lawler
"Austin is so kind and helpful. You can add or subtract coverage by text, and they are super responsive by email, too. They really went the extra mile for me when I was in a no fault accident and helped me understand the whole process. Everyone in the office is beyond helpful and supportive."

Sarah Cho

April 26, 2023

3  out of  5 rating by Sarah Cho
"State Farm has been my auto insurance for 17 years up until this week. Back then you got discounts based on safe driving, no accidents/tickets, and being a longtime customer. My premium increased an additional $45/mo within a 7 month time period. When inquiring on the sudden surge in premium cost, I was told inflation and social media platforms such as TikTok are educating people on how to break in cars making my car a bigger liabilty on getting broken into. I recently switched to another auto insurance company saving $20 a month with the same deductable and liability. I saddens me to leave, but I don't believe customers are cared for in a way they were before."

Liz Paul

February 17, 2023

5  out of  5 rating by Liz Paul
"Austin helped me with home insurance and auto insurance. He explained the policy and what it contained. When I gave him my preferences on the policy he had zero judgment, nor did he try to talk me out of it to increase my premiums. I would recommend him as an agent."

Arnaud Ba

January 19, 2023

5  out of  5 rating by Arnaud Ba
"Fast, friendly, knowledgeable. Satisfied customer here"

Glenda Hart

January 5, 2023

5  out of  5 rating by Glenda Hart
"Always wonderful and personal service from Austin and his team! We've been using them for years and have no plans to switch!"

Melissa Lazarus McLeaird

January 5, 2023

5  out of  5 rating by Melissa Lazarus McLeaird
"Austin has been my State Farm agent for years. He’s prompt at getting me a quote and policy while also at reasonable prices. I highly recommend going with Austin Riley State Farm!"

Melinda Wells

January 3, 2023

5  out of  5 rating by Melinda Wells
"I have been with one State Farm insurance company or another for the past 30 years. And I can honestly say that Austin Riley State Farm has surpassed all my experiences in the past with courtesy, friendliness, helpfulness, responsiveness and professionalism."

Angie Ruiz

December 21, 2022

5  out of  5 rating by Angie Ruiz
"Thank you Keshia for your help!"

Debi Burgess

December 2, 2022

5  out of  5 rating by Debi Burgess
"Quick friendly cost effective great plan and excellent customer service. Fast and painless."

Kent Stuth

November 22, 2022

5  out of  5 rating by Kent Stuth
"Hands down, my best customer experience with an insurance agent. Thoughtful, informative and friendly. Keshia, David, Cat and Austin are first rate. They are a good neighbor."

Chris Waters

November 18, 2022

5  out of  5 rating by Chris Waters
"Austin and his team are top notch Insurance Risk Advisors! We are happy multi-line customers and I love the fact Austin is a local business owner."

Jennifer “shinyrock6498”

October 20, 2022

5  out of  5 rating by Jennifer “shinyrock6498”
"Markeshia is always ready to help me anytime I have, once again, forgotten a document I need. I appreciate it! Thank you!"

Derrick Berlanga

September 22, 2022

5  out of  5 rating by Derrick Berlanga
"Had a Truly exceptional experience with Austin and his team ! Markeshia was fantastic! Highly recommend Austin and his team for your Insurance needs !"

RiteGuard Pest Management

September 15, 2022

5  out of  5 rating by RiteGuard Pest Management
"Kesha was very sweet and the greatest person to talk insurance with. I had a very long day talking and mostly holding with insurance ppl, we all know how that can go. Kesha was the only one that calmed me down and made me laugh and i didn't wanna hang up on her like the rest. not only did she walk me through what i originally called for but gave me some great recommendations that would give the owner of any small company piece of mind. I can now share that info with a few people that could absolutely use it. Kesha Thank You SOOO Much for all your help at the end of a very stressful day, i very much appreciate it. -Mary Borden"

Nicole Vance Blount

September 15, 2022

5  out of  5 rating by Nicole Vance Blount
"Austin is knowledgeable, informative, and above all, passionate about what he does. He took the time to meet with us, explain things and make suggestions on how he could help us further. His team is friendly and just as helpful. Insurance can be a lot to understand; however, Austin is thorough and keeps our best interest at the forefront."

Harry Christopher

September 14, 2022

5  out of  5 rating by Harry Christopher
"If you're looking for an agent that knows the products, goes the extra mile and spends time with his customers, give Austin a chance."

Courtney Pils

September 9, 2022

5  out of  5 rating by Courtney Pils
"I requested a quote for car and renters insurance and I had a few questions to say the least. Keshia not only was able to review different coverage options with me, but she was able to answer ALL of my many questions. Not only did my coverage increase on both my renters and car policies, but my premiums have seriously dropped! She is also going to help me navigate life insurance next. I could not be more thankful."

Jason Conner

September 6, 2022

5  out of  5 rating by Jason Conner
"Best insurance agent I have come to work with! Call David! And Mr Austin Riley they going to going to try his best to get you the lowest price, for the best coverage!"

Rene Smith

September 2, 2022

5  out of  5 rating by Rene Smith
"Absolutely love this guy! He's done a fabulous job for me and my company. Highly recommend"

el Jason

September 2, 2022

5  out of  5 rating by el Jason
"This office has been great to us for years. Keshia always takes care of whatever I need fast and makes things easy. Thanks!"