State Farm® Insurance Agent Austin Riley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
G Jackson
June 30, 2026
"Great and efficient experience!"
Robert Burton
June 16, 2026
"Outstanding service today from Bob; who helped me save money on my car insurance. He intently explained to me the difference service and options I had and guided me through the process. Thank you again Bob for your clear explanation and guidance."
Veronica Medina
May 18, 2026
"I was very pleased with Bob and Austin! They are always willing to go above and beyond."
Veronica Medina
May 18, 2026
"Keisha is very helpful and very informative! She’s always willing to help and look for great discounts when needed!"
stacey
May 12, 2026
"Process was very simple. Emily was helpful & courteous."
Emily Brown
April 30, 2026
"Emily was absolutely incredible!! She was able to save me $300 a month on my car insurance. I was beyond pleased. Austin Riley runs a well oiled business and takes care of his clients incredibly well. I am so grateful for him and his whole team!"
ThegamingTom
April 9, 2026
"Very easy and painless process!"
Alison Finlay
April 9, 2026
"Austin Riley and his associate, Bob Williams, were able to reduce my home insurance by half! They both are friendly, professional and I felt they had our best interests in mind."
Tanner Haupt
March 18, 2026
"This office is very friendly and always helpful with anything I need. I highly recommend Bob as an agent. He made my onboarding process easy and stress-free."
Polly Paquette
March 11, 2026
"Moved to Texas and needed to change everything and added a policy. Emily was fantastic and so patient. Definitely felt welcomed and well taken care of with the anxiety of a big move."
Donnie Truong
February 27, 2026
"Iliana at State Farm is incredible! She is professional, always on time, and very thorough. She made switching our auto insurance easy and saved us $3600 in the process. I highly recommend her for anyone looking for better coverage and great rates!"
Mike Green
February 24, 2026
"Bob was a huge help, the process was smooth and to the point. I enjoyed doing business with him and would highly recommend his service."
Praveen Javvaji
February 23, 2026
"About six months ago, I started exploring alternative auto insurance options and contacted State Farm. Unfortunately, they couldn't meet my requirements at the time, but they promised to follow up in the future. I didn't think I'd ever hear from them again, but Emily surprised me with a call. She asked about my current policy, offered me a better one, and explained everything clearly. The best part? My premium was reduced by 20%! Emily helped me get all the possible discounts, and I'm thrilled with the service she provided."
Barnes A.
February 21, 2026
"Thank you Iliana for helping us. Great service and very friendly! 5 stars!"
Buffalo Customs
February 17, 2026
"We love our local State Farm agency!"
Devyn Fisher
February 12, 2026
"Bob provided a great comprehensive experience setting up my insurance through State Farm. He was personable, efficient, & most importantly knowledgeable during the entirety of the process. He was able to preempt my needs & minimized the work necessary on my end so that I had almost nothing to worry about by the end of a short phone call that respected my time & wishes. He’s an asset to the team & I’d highly recommend him to anyone interested in switching to State Farm through Austin Riley."
Brandon Gladney
February 4, 2026
"Emily from Austin riley state farm has been a great help"
DjVader
January 27, 2026
"Emily has been extremely helpful since I began my policy with State Farm. I definitely will be recommending to family and friends!"
Milanna Rodriguez
January 21, 2026
"Verry helpful and explained everything to me where I had no issues understanding all the information she was telling about my coverage. I'm so happy to be back with then."
M Hurtado
January 5, 2026
"Switching my insurance to State Farm was quick and easy. Bob provided outstanding customer service—he explained all the coverage options thoroughly and helped me compare rates without any pressure. His professionalism and understanding made the process stress-free. I’m very happy with my decision to switch to State Farm and highly recommend Bob for anyone considering a change!"
Angela Bogan
December 30, 2025
"It was a pleasure working with Mr. Williams with State Farm. The follow up was great, as was the price of my car insurance needs. I highly recommend Riley State Farm in San Antonio."
April Gonzalez
December 19, 2025
"Switching insurances to State Farm was fast and easy. Bob Williams really helped us out by reviewing the coverages and explaining them in a way for anyone who does not know insurance jargon to understand. He was very thorough and helpful in the process and even helped us save money! I highly recommend discussing coverage with Bob. Also Austin Riley has always been exceptional as well with assisting in our coverage and any concerns that pop up. The staff at this location has always be exceptional and provided great customer service."
Nathan Ripple
December 9, 2025
"Iliana was an absolute treasure from beginning to end. She answered all my questions... including, "What is the air-speed velocity of an unladen swallow?" Sadly, I didn't write the answer down, but she did give me a great price on great insurance."
Brandy Staple
December 4, 2025
"Bob was extremely helpful and knowledgeable. I did not start my services yet, but he was most definitely very well informed."
Krys Anjel Martinez-Alfaro
December 2, 2025
"I actually had a very pleasant conversation with Bob, there at State Farm, and I was very impressed by this agent. He listened to every detail I explained and how frustrated and confused I after speaking with an agent. He wasn't just about making a sale, but took the time to see every discount and possible savings he found for me. When I explained my finances this month and even though he was offering a great deal with auto, life, and renters insurances, he kept my budget in mind. And all in all it is a very good deal and even though it's not an extreme amount of savings but even at saving the $50 extra a month would benefit me. So make sure that if you are looking for someone who's going to put your needs and concerns first and foremost, speak with Bob and he will do his best."