State Farm® Insurance Agent Austin Riley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Devyn Fisher
February 12, 2026
"Bob provided a great comprehensive experience setting up my insurance through State Farm. He was personable, efficient, & most importantly knowledgeable during the entirety of the process. He was able to preempt my needs & minimized the work necessary on my end so that I had almost nothing to worry about by the end of a short phone call that respected my time & wishes. He’s an asset to the team & I’d highly recommend him to anyone interested in switching to State Farm through Austin Riley."
"This is an amazing testimonial, thank you so much for the kind words! We are here to help make all of your insurance needs SIMPLE!"
DjVader
January 27, 2026
"Emily has been extremely helpful since I began my policy with State Farm. I definitely will be recommending to family and friends!"
"This is awesome, thank you so much for the review! We appreciate your trust in any and all things Insurance and Financial Services!"
Milanna Rodriguez
January 21, 2026
"Verry helpful and explained everything to me where I had no issues understanding all the information she was telling about my coverage. I'm so happy to be back with then."
"Thank you so much Milanna, welcome back to The Farm!! Our goal is to guide all of our customers through the in’s out’s of coverage with us vs. our competitors!"
M Hurtado
January 5, 2026
"Switching my insurance to State Farm was quick and easy. Bob provided outstanding customer service—he explained all the coverage options thoroughly and helped me compare rates without any pressure. His professionalism and understanding made the process stress-free. I’m very happy with my decision to switch to State Farm and highly recommend Bob for anyone considering a change!"
"Thank you so much for your trust! We are here to give y’all options, not to hard sell you on coverage you don’t think you need! We appreciate your business!"
Angela Bogan
December 30, 2025
"It was a pleasure working with Mr. Williams with State Farm. The follow up was great, as was the price of my car insurance needs. I highly recommend Riley State Farm in San Antonio."
"Thank you so much Angela!! We missed you!"
April Gonzalez
December 19, 2025
"Switching insurances to State Farm was fast and easy. Bob Williams really helped us out by reviewing the coverages and explaining them in a way for anyone who does not know insurance jargon to understand. He was very thorough and helpful in the process and even helped us save money! I highly recommend discussing coverage with Bob. Also Austin Riley has always been exceptional as well with assisting in our coverage and any concerns that pop up. The staff at this location has always be exceptional and provided great customer service."
"Thank you so much for your trust April!! Keep posting all those band pics on FaceBook, I’m reliving my youth vicariously through you lol!!"
Nathan Ripple
December 9, 2025
"Iliana was an absolute treasure from beginning to end. She answered all my questions... including, "What is the air-speed velocity of an unladen swallow?" Sadly, I didn't write the answer down, but she did give me a great price on great insurance."
"African or European?? 😜🪶Thank you for the kind review Nathan, Iliana cares deeply for making sure we give you and your family all the options to protect yourselves properly. We appreciate your trust and your business!"
Brandy Staple
December 4, 2025
"Bob was extremely helpful and knowledgeable. I did not start my services yet, but he was most definitely very well informed."
"Thank you for the great review Brandy! Our mission is to guide y’all through the process, we appreciate the opportunity to help!"
Fernanda Monsivais
November 19, 2025
"Keisha (hope I’m spelling it right) she is amazing! Always making sure I get the best rates and amazing customer service! Thank you!"
"Thank you Fernanda, we appreciate you and your family trusting us with your Insurance! We love Keshia and don’t know where we’d be without her!!"
JayJane Eisermann
October 16, 2025
"Austin and Keisha are the best. They are always available for any of my insurance related questions. I have been with State Farm for many years and trust them to take care of me."
"Thank you Jane!! We love you guys and appreciate your trust! "
Danielle Barnhart
September 17, 2025
"I called I to the office to make changes to my policy and spoke to Iliana. She was kind, knowledgeable and patient as we worked through the changes. She took extra steps to verify that we were getting the discounts that we qualified for. When a call back was required, she called back right at the time we set. Thank you Iliana! Austin Riley, it’s always a pleasure working with you and your staff!"
"Thank you so much for the review Danielle! We appreciate you!!"
Beth Chaires
August 21, 2025
"I love my State Farm agent! I always feel I am a priority. Iliana Gamboa kindly advised me on a new homeowners insurance policy to understand and explained everything. Keisha always has helped with my automobile insurance. Thank you ladies!!"
"Thank you so much for the great review, we appreciate you Beth!! ~Austin Riley"
Victor Mtz
August 19, 2025
"Ileana y Emily las mejores, muy profesionales y con el ánimo de ayudar y hacer sentir bien a sus clientes, estamos profundamente agradecidos por su ayuda. Bendiciones chicas una suerte encontrar a personas como ustedes."
"Thank you so much, Victor, we appreciate your business!"
Jeremy F
August 18, 2025
"Keshia on Austin's team was able to save me a good amount of money on my Home and Auto insurance bundled together. They were great to work with as well."
"Thank you for your business Jeremy, we appreciate you!"
Leon Shannon
July 10, 2025
"Very professional and kind they make sure to call me and let me know when I have savings and discounts available I love my state farm team 🙌🏾"
"Thank you so much Leon!! We appreciate your business sir!!"
Israel Cox
May 22, 2025
"Have been a client for 10 years now, staff have been above approach with my satisfaction. They are personable, and educated and look out for my family's well-being and security. Keshia is profound with talking over coverages, questions, and options. This is why I am still an Austin Riley State Farm client."
"Thank you Israel, I’ll be sharing this with the team. Keshia is a blessing for us and all our customers!"
Lolly Corona
April 7, 2025
"Caroline is super good at helping me get my car insurance and home 🩷 thank you for having me be a new all state member"
"Thanks Lolly! We’re going to feature your testimonial at the next team meeting, kudos to Caroline!!"
Durga Prasad Duvvuri
February 27, 2025
"Great team of super qualified agents which made the process haggle free and signing up real smooth and very easy. Glad to have found this team and hopefully will do more business in the coming years. Thanks"
"Thank you for so much for the kind testimonial! We appreciate your business sir!"
josseline acevedo
February 27, 2025
"Stephanie is an incredibly sweet and helpful insurance agent. She is certain to take care of you and your family to give you that peace of mind you’re seeking."
"Awwww thank you Josseline, I will feature your testimonial at our next Team Meeting!! Thank you so much!!"
Grant Burrets
February 26, 2025
"Austin explains things with great detail."
"Thank you for the kind review Grant! We appreciate your business!"
CARLOS BLACK
February 12, 2025
"Highly recommend giving Austin and Statefarm a call. I switched from Allsate homeowner and car insurance after 50 years. He saved me over $1000 with much better coverage. Worth giving them a call for quote"
"Thank you Carlos, I’m glad we were able to hook you up with better coverage for less $$, that’s the dream!!"
Randall Westlund
November 12, 2024
"Changed my automobile insurance policies from a different underwriter/agent to Austin Riley State Farm Ins today. Caroline is new and still learning the ropes. But she was very friendly and established my new account. Ultimately saved me over $500 for 6mo Ins on 2 vehicles. I'm happy with that result."
"Thank you for your trust Randall! I look forward to speaking with you soon! Please let us know if you have any questions during the Onboarding Process, we want it to be as simple as possible! "
Jeff Bradley
July 30, 2024
"Keisha has always been very helpful. I would give her 6 stars if I could. She is omen of the many reasons I renew with statefarm every year. If you have a chance ask for her the next time you have insurance concerns and she will give you a great way forward."
"Thanks Jeff, we agree, Keshia is the bomb!! Thank you for your business!"
Evelyn G
July 24, 2024
"Have had this company for about 8yrs or so and honestly they have never done me wrong. They’re always keeping me up to date on discounts and polices and what new ways to help me out. 10/10 would recommend!"
"Thanks Eva!! We appreciate your trust!!"
J Ramirez
July 24, 2024
"Austin & Keshia have the most exceptional customer service! Feels like you’re calling a friend in time of need. Very grateful for all they do and always making sure we’re taken care of!"
"Thank you so much J! You and your family have made what we do a pleasure, we appreciate your business!!"